Frequently Asked Questions
Do you accept PayPal?
Yes, you can pay securely using PayPal through this website.
I don't have PayPal, do you accept card payments?
It is not a problem if you don't have a PayPal account, you can still pay via PayPal through this website with a credit/debit card. To do this, add an item to your basket as usual and select the second checkout option ("Pay without a PayPal account"). This will allow you to pay via card safely through PayPal without needing an account to do so.
Do you accept payment plans?
Yes, payment plans can be arranged to suit you. For any piece, a 50% deposit is required once a design is approved. The final balance is then due prior to shipping, once the piece is complete.
All invoices are sent via secure PayPal (you do not need an account for this). This allows you to pay the 50% deposit upfront and then the remainder in your own time. This also means that you can pay the remaining balance in installments if you wish.
How long is delivery?
Each piece has a different time scale for completion as they are all handcrafted by Fran in her workshop. Current lead time is 6-8 weeks but if there is a specific date you have in mind, please contact Fran beforehand to see if this is possible.