Payment Plan FAQ
How payment plans work:
Payment plans are available on items over £1000. Each payment plan is set up directly with Fran via PayPal.
Firstly a 50% deposit is requested to secure the item. The remaining balance can be split into installments of your choosing, over an agreed period of time. Once the full balance is paid, your jewellery is shipped out to you (free worldwide shipping).
All payment plans are set up via secure PayPal invoicing (you do not need a PayPal account for this). This allows you to make the first 50% payment and then you are able to contribute any amount to the remaining balance, as often as you choose, until full payment is complete by the agreed completion date.
PayPal allows you to pay via debit or credit card and will work out the current exchange rates at the time any payments are made.
Payment plan FAQ's:
What is the minimum order for a payment plan?
Payment plans are available on items over £1000.
How will I receive my payment plan?
Once your payment plan has been agreed with Fran, you will receive an email from PayPal with your payment plan link. This will show you your balance, minimum first payment (50%) and product information.
Do I need a PayPal account for payment plans?
You do not need a PayPal account for payment plans.
Where can I see how much I've already paid?
Using the link emailed to you from PayPal you can access your payment plan invoice at any time and see how much you have paid/have left to pay/and make further payments.
I can't find my email, can you send me the link to my payment plan?
Sure! Just send Fran an email and she will send you a reminder via PayPal to your payment plan.
Can I pay off the balance of my payment plan early?
Yes! You can pay your balance whenever is convenient for you, if your item is ready to be shipped, it can be dispatched as soon as payment is complete.
Is it still a 6-8 week lead time?
Fran may make your item based on the payment plan duration. Although, custom work lead time is 6-8 weeks, this period might be longer if your payment plan is scheduled over a longer period of time. If you find that you are in the position to complete your payment plan sooner, and would like to get your item sooner, just let Fran know!
What is the maximum term the payment plan can be over?
6 months is the maximum.
To discuss or set up a Payment plan with Fran on any particular item.. simply send an email using the button at the bottom of each listing!